Privacy Policy

At CNSNAP LOL, accessible from https://cnsnap.lol, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP LOL and how we use it.

1. Information We Collect

When you use our reverse purchasing and sourcing services, we may collect the following information:

  • Personal identification information: Name, email address, phone number, and shipping address.
  • Order Details: Information regarding the products you wish to source from platforms like 1688, Taobao, or Weidian.
  • Payment Information: Details necessary to process transactions, though sensitive financial data is typically handled by secure third-party payment processors.
  • Communication Data: Records of your inquiries and correspondence with us in English, French, Spanish, Dutch, German, or Portuguese.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our sourcing and logistics services.
  • Improve, personalize, and expand our website and service offerings.
  • Understand and analyze how you use our website to optimize your experience.
  • Process your orders, conduct quality inspections, and manage global shipping to the US, UK, Canada, Australia, and Europe.
  • Communicate with you regarding order status, shipping updates, and customer support.
  • Prevent fraud and ensure the security of our transactions.

3. Log Files

CNSNAP LOL follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, CNSNAP LOL uses cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We only share information with trusted partners to facilitate our services:

  • Logistics Partners: To ensure your goods from China arrive safely at your destination.
  • Payment Processors: To handle secure transactions.
  • Legal Requirements: If required by law or to protect our rights and the safety of our users.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

7. Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Senior Sourcing Manager: David Wu

Email: [email protected]

Website: https://cnsnap.lol